Refund Policy

Customer Satisfaction Guarantee

If you're not completely satisfied with your order or have any issues with it, please contact our Customer Service Team and we'll take care of you.

How to Contact Us

By Phone

Call us directly to speak with our customer service team:

+1 (305) 842-0234
By Email

Send us an email with your order details and concern:

sales@meatology.us

Photo Documentation Required

Important Documentation

Photos are required to analyze your case and comply with our refund policy. Please include clear photos of any issues with your order when contacting us.

Package Condition

Photos of the packaging upon arrival

Product Temperature

Evidence of temperature issues

Product Quality

Clear images of any quality concerns

Our Refund Process

  1. Contact Our Team
    Reach out via phone or email with your order details
    Step 1
  2. Provide Documentation
    Send clear photos and describe the issue
    Step 2
  3. Case Review
    Our team analyzes your case according to our policy
    Step 3
  4. Resolution
    We provide an appropriate solution or refund
    Step 4

What to Include When Contacting Us

  • Order Number
  • Order Date
  • Delivery Date
  • Clear Photos
  • Detailed Description
  • Contact Information

Ready to Get Help?

Our customer service team is standing by to assist you with any refund requests or concerns about your order.

Email Us Now
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We're committed to making sure every Meatology customer is completely satisfied with their order.